Kids & Co.

privacy policy

Last Updated: October 14, 2026

1. Introduction

Kids & Co. respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, place an order, contact us, or interact with our services.

For the purposes of this Policy, “Kids & Co.,” “we,” “our,” and “us” refer to the business operating this website.

2. Information We Collect

Depending on how you interact with our website, we may collect the following categories of information:

Personal and Contact Information

  • Full name
  • Email address
  • Telephone number
  • Billing and delivery address

Order and Transaction Information

  • Products purchased or requested
  • Order history and order status
  • Payment status and transaction references
  • Delivery and return information

Payment Information

Payments may be processed by third-party payment providers. We do not intend to collect or store complete payment card details on our own systems unless expressly stated and appropriately secured.

Payment information handled by a payment provider is subject to that provider’s applicable privacy and security practices.

Technical Information

When you visit our website, certain technical information may be collected, such as your IP address, browser type, device information, pages viewed, and website interaction data.

Communications

We may retain information you provide when contacting us through email, website forms, telephone, WhatsApp, or other customer service channels.

3. How We Use Your Information

We may use personal information to:

  • Process and fulfill orders.
  • Arrange shipping and delivery.
  • Communicate order confirmations, updates, and delivery information.
  • Respond to customer service requests.
  • Process eligible returns, exchanges, and refunds.
  • Prevent fraud and protect website security.
  • Maintain business records and meet legal obligations.
  • Improve our website, product selection, and customer experience.
  • Send promotional communications where permitted by law and, where required, with your consent.

We will use personal information for legitimate and disclosed purposes, subject to applicable legal requirements.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage, and improve performance.

Where enabled, analytics and advertising technologies may help us measure marketing campaigns or display relevant advertisements.

You can manage cookies through your browser settings and, where available, our website’s cookie preference tools. Certain features may not function properly if essential cookies are disabled.

Non-essential cookies and tracking technologies will be used subject to applicable consent requirements.

5. Sharing Your Information

We may share relevant information with trusted third parties when necessary to operate our business, including:

  • Payment service providers to process transactions.
  • Courier and delivery companies to fulfill orders.
  • Website hosting, e-commerce, and technical service providers.
  • Customer service and business administration providers.
  • Analytics and advertising providers, where applicable.
  • Legal, regulatory, or governmental authorities when required by law.

We do not authorize service providers to use personal information for purposes unrelated to their permitted services, subject to their applicable contractual and legal obligations.

We do not sell personal information to third parties as a business practice.

6. International Data Transfers

Some of our service providers may process or store information outside your country of residence.

Where personal information is transferred internationally, we will take the steps required by applicable law to ensure that the transfer and subsequent processing are appropriately protected.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including order fulfillment, customer service, accounting, legal compliance, dispute resolution, and fraud prevention.

Retention periods may vary depending on the type of information and applicable legal requirements.

When information is no longer required, we will take appropriate steps to delete it or otherwise handle it in accordance with applicable law.

8. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Your Privacy Rights

Depending on the laws applicable to you, you may have rights to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion or restriction of processing where legally available.
  • Withdraw consent where processing relies on consent.
  • Object to certain processing activities where applicable.
  • Opt out of promotional communications.
  • Submit a complaint to the competent data protection authority where applicable.

To exercise a relevant right, please contact us using the details below. We may need to verify your identity before responding.

We will handle requests in accordance with applicable law and any relevant legal exceptions.

10. Marketing Communications

We may send promotional emails or messages where permitted by law and, where required, with your consent.

You may unsubscribe from promotional emails using the unsubscribe link provided or contact us to request removal from marketing communications.

Even after opting out, you may continue to receive essential messages concerning orders, deliveries, refunds, or other non-promotional matters.

11. Children’s Privacy

Kids & Co. offers products intended for children, but our website’s purchasing and account services are intended for adults.

We do not knowingly seek to collect children’s personal information directly for marketing or account creation without the appropriate legal basis and safeguards.

If you believe a child has provided personal information inappropriately, please contact us so that we can review the matter and take appropriate action.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, services, or legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

14. Contact Us

For privacy questions, data access requests, or other concerns regarding your personal information, please contact:

Business Name: [Insert registered legal business name] Trading Name: Kids & Co. Privacy Contact Email: [Insert privacy contact email] Phone / WhatsApp: [Insert business contact number] Business Address: [Insert registered business address] Country of Registration: [Insert country]