refund & exchange policy
Last Updated: November 1, 2026
All sales are subject to the following terms and conditions:
1. No Refunds
All purchases are final. We do not offer refunds or cash returns.
2. Exchange Policy
Exchanges are not accepted unless the item is defective or an incorrect item has been delivered.
3. Sale Items
Items purchased during sales, special offers, or promotional events are non-refundable and non-exchangeable, except in cases of defective or incorrect items.
4. Order Cancellation
Once an order has been confirmed or placed with the supplier, it cannot be cancelled.
5. Defective Items
Any manufacturing defects or issues must be reported within 24 hours of delivery, along with clear photos or videos for verification.
6. Shipping Fees
Delivery and return shipping fees are non-refundable, unless the issue is due to an error on our part.
By confirming your order, you acknowledge and agree to our Refund & Exchange Policy.
